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4muddypawz support

Contact 4muddypawz

Need help with your account, your dog's training, a video submission or the app?

Email us at:

info@4muddypawz.co.uk

Account and technical help

If something is not working, please tell us:

  • what you were trying to do;
  • what happened;
  • what you expected to happen;
  • the device and browser you were using, where useful;
  • and, if it helps, a screenshot.

Please do not send passwords, sign-in links or other security details.

Training and feedback questions

Questions about your dog's training, or about the feedback you received on a training clip, can be sent to the same address. It helps to include the training name and roughly when you recorded the clip.

Email support is not an emergency, veterinary or behaviour service, and replies are not immediate. If your dog is unwell, in pain, or there is a risk to people or animals, stop training and contact your vet or a suitably qualified professional.

Privacy and account deletion

To find out how we handle your information, read our Privacy Policy. For privacy questions or a copy of your data, email the address above.

To permanently delete your account, see how to delete your account.

Operator

4muddypawz is operated by Dean Laval trading as 4muddypawz.